Terms and Conditions

Last updated: April 4, 2026

These Terms and Conditions (hereinafter, the "Terms") govern access to and use of the website oasyscorporations.com (hereinafter, the "Website"), operated by Oasys Corporations, the commercial name of Grupo Empresarial Oasys, Sociedad Anónima (the Guatemalan legal equivalent of a corporation) (hereinafter, the "Company"), a company incorporated under the laws of the Republic of Guatemala.

By accessing and using this Website, you (hereinafter, the "User") acknowledge that you have read, understood and accepted all of these Terms. If you do not agree with any of its provisions, we ask that you refrain from using the Website.

1. Acceptance of Terms

Simply accessing the Website, browsing its pages or using any of its features implies full and unconditional acceptance of these Terms, as well as the current Privacy Policy. The Company reserves the right to deny or restrict access to the Website to any User who violates these Terms.

2. Definitions

For the purposes of these Terms, the following definitions apply:

"Oasys Corporations": Commercial name of Grupo Empresarial Oasys, Sociedad Anónima, a company incorporated and registered under the laws of the Republic of Guatemala, owner and operator of the Website.
"Website": The internet site accessible through the domain oasyscorporations.com, including all its pages, subdomains and content.
"User": Any individual or legal entity that accesses, browses or uses the Website, regardless of whether they register or not.
"Services": The technology solutions, consulting, software development, cybersecurity and other professional services offered by the Company, described for reference purposes on the Website.

3. Use of the Website

The Website is exclusively informational and intended to present the Company's services. The content published on the Website does not, under any circumstances, constitute a binding offer, a firm commercial proposal or an invitation to contract.

The Company reserves the right to:

Modify, update or remove any content on the Website without prior notice.
Suspend, restrict or interrupt access to the Website, in whole or in part, at any time and without the need for justification.
Modify the structure, design or configuration of the Website.

The User agrees to use the Website lawfully, in good faith and in accordance with applicable law. It is expressly prohibited to:

Use the Website for unlawful, fraudulent purposes or purposes contrary to these Terms.
Attempt to gain unauthorized access to the Company's systems, servers or networks.
Introduce viruses, malicious code or any element that could damage, alter or disable the Website.
Reverse engineer, decompile or disassemble any component of the Website.
Extract, collect or store data from the Website through automated means (scraping, bots, etc.) without prior written authorization.

4. Communications through Third-Party Platforms (WhatsApp, Instagram, Facebook)

4.1. Nature of the messaging service

The Company may offer communication and customer service channels through third-party messaging platforms, including, without limitation, WhatsApp Business, Instagram Direct and Facebook Messenger (hereinafter, the "Messaging Platforms"). These platforms are owned and operated by Meta Platforms, Inc. (hereinafter, "Meta") and its subsidiaries.

By initiating or participating in a conversation with the Company through any of the Messaging Platforms, the User acknowledges and accepts these Terms, as well as the terms of service, privacy policies and conditions of use of each platform established by Meta.

4.2. Consent to communications

By sending a message to the Company through any of the Messaging Platforms, the User grants express, free, specific and informed consent for:

Receiving responses, information, follow-up and communications related to their inquiry, request or business relationship.
The storage and processing of data derived from the conversation (phone number, profile name, message content, shared media files, message dates and times) by the Company.
The retention of conversation history for quality control, commercial follow-up and compliance with legal obligations.

The User may revoke this consent at any time by notifying the Company in writing at info@oasyscorporations.com. Revocation will not affect the lawfulness of processing carried out prior to the revocation.

4.3. Limitations and disclaimer of liability regarding third-party platforms

The Messaging Platforms are services provided by Meta and are subject to Meta's own terms, policies and operating conditions. The Company has no control whatsoever over:

The availability, continuity, functioning or performance of the Messaging Platforms.
The privacy, security, retention or data processing policies implemented by Meta.
Modifications, restrictions, suspensions or interruptions that Meta applies to its platforms or APIs.
The delivery, receipt, reading or integrity of messages transmitted through such platforms.
End-to-end encryption, protection of data in transit or any security measure implemented by Meta.
The retention, storage or deletion of data that Meta independently performs on its own servers.

Accordingly, the Company, its directors, employees, agents and providers are expressly released from all liability for any damage, harm, data loss, information leak, service interruption, delay in message delivery or any other inconvenience arising from the use of the Messaging Platforms, including, without limitation:

Technical failures, outages or interruptions in Meta's servers.
Loss, interception or alteration of messages during transmission.
Unauthorized access to conversations due to vulnerabilities in Meta's platforms.
Changes to Meta's policies that affect the availability or functionality of the messaging service.
Blocks, restrictions or account suspensions applied by Meta to the Company or the User.
Meta's use of User data in accordance with its own privacy policies.

4.4. Messaging window and operational limitations

The User acknowledges that the Messaging Platforms, particularly WhatsApp Business, operate under technical restrictions imposed by Meta, including the 24-hour service window, which limits the Company's ability to send messages once 24 hours have elapsed since the last message sent by the User. The Company will not be liable for its inability to respond or follow up outside of that operational window.

4.5. Content shared by the User

The User is solely responsible for the content they share through the Messaging Platforms, including text, images, documents, audio, video and any other media file. The Company will not be responsible for:

Confidential, sensitive or personal information that the User voluntarily chooses to share through these channels.
Files containing viruses, malware or malicious code sent by the User or by third parties.
Misuse by third parties of information shared by the User in conversations.

The User is advised not to share highly sensitive information (passwords, financial data, medical information, identity documents) through the Messaging Platforms, unless strictly necessary and at their own responsibility.

4.6. Not a substitute for formal channels

Communications carried out through the Messaging Platforms are informational and customer-service in nature. They do not constitute, under any circumstances, binding contractual agreements, formal quotes, delivery commitments or firm commercial offers, unless subsequently formalized through the contractual channels and documents established by the Company.

5. Services

Service descriptions presented on the Website are for reference and informational purposes only. They do not constitute a binding contractual offer nor generate any obligation for the Company.

The specific conditions of each service, including scope, timelines, prices, deliverables and responsibilities, will be agreed exclusively through a separate contract signed between the parties.

The Company does not guarantee the permanent, uninterrupted availability of any service described on the Website and reserves the right to modify, suspend or discontinue any service without prior notice.

6. Intellectual Property

All content on the Website, including, without limitation, text, images, photographs, graphics, logos, icons, trademarks, trade names, designs, source code, software, databases, structure and any other element eligible for protection under applicable intellectual and industrial property law, is the exclusive property of Oasys Corporations or of third parties who have authorized its use, and is protected by applicable national and international laws.

Without the Company's prior written authorization, it is expressly prohibited to:

Reproduce, copy, distribute or publish any Website content.
Modify, adapt, transform or create derivative works from the Website content.
Use the Website content for commercial or advertising purposes.
Remove, alter or tamper with any intellectual property or copyright notice.

Access to the Website does not grant the User any right, license or authorization over the Company's intellectual property, except for the limited right to view the content for personal, non-commercial use.

7. Limitation of Liability

To the maximum extent permitted by applicable law, the Company, its directors, employees, agents, partners and providers will not be liable for:

Direct, indirect, incidental, consequential, special, exemplary or punitive damages of any kind arising from access to or use of the Website, or the inability to access or use it.
Interruptions, suspensions, delays or failures in the operation of the Website, whether temporary or permanent.
Errors, omissions, inaccuracies or imprecisions in the content, information or materials published on the Website.
Loss of data, lost profits, loss of business opportunities or any other economic harm.
Decisions made by the User based on information available on the Website.
Actions, omissions, products or services of third parties, including websites linked from the Website.
Viruses, malware or any technologically harmful element that may affect the User's computer equipment as a result of browsing the Website.
Unauthorized access to or alteration of the User's transmissions or data by third parties.

This limitation of liability applies regardless of the legal theory invoked (contractual, tort, negligence, strict liability or otherwise), even if the Company has been advised of the possibility of such damages.

8. Disclaimer of Warranties

The Website and all its content are provided "as is" and "as available", without warranties of any kind, whether express or implied.

Without limiting the foregoing, the Company does not warrant:

That the Website will be available continuously, uninterrupted, timely or error-free.
That the information or content of the Website is accurate, complete, up to date or reliable.
That the results obtained from using the Website will be accurate or reliable.
That defects in the Website will be corrected.
The suitability, quality or adequacy of the Website for a particular purpose.

The User assumes all risk arising from the use of the Website and the information contained therein.

9. Third-Party Links

The Website may contain links, connections or references to third-party websites. These links are provided solely for the User's convenience and do not imply approval, endorsement, sponsorship or any relationship with such sites or their operators.

The Company has no control over the content, privacy policies, practices or availability of third-party websites and, therefore, assumes no responsibility for any damages, losses or harm that may arise from accessing or using such sites.

The User accesses third-party sites at their own risk, and we recommend reviewing the terms and privacy policies of each site visited.

10. Modifications to the Terms

The Company reserves the right to modify, update or replace these Terms at any time and without the need for prior notice to the User. Modifications will take effect upon publication on the Website.

It is the User's responsibility to periodically review these Terms. Continued use of the Website after the publication of any modification will constitute acceptance of the modified Terms.

11. Indemnification

The User agrees to indemnify, defend and hold harmless Oasys Corporations, its directors, employees, agents and providers, against any claim, liability, damage, loss, cost or expense (including reasonable attorneys' fees) arising out of or related to: (a) the User's misuse of the Website; (b) violation of these Terms; or (c) infringement of third-party rights.

12. Severability

If any provision of these Terms is declared null, invalid or unenforceable by a competent court, such nullity will not affect the validity and enforceability of the remaining provisions, which will remain in full force and effect.

13. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws in force in the Republic of Guatemala.

For the resolution of any dispute, conflict or claim arising from these Terms or related to the use of the Website, the parties expressly submit to the jurisdiction and competence of the competent courts of the Republic of Guatemala, waiving any other jurisdiction that might otherwise apply to them.

14. Contact

For any inquiry, comment or claim related to these Terms, the User may contact the Company through:

Company: Oasys Corporations
Email: info@oasyscorporations.com
Website: oasyscorporations.com